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FAQs

Our delivery start 9am to 10pm for Monday to Saturday. We have 3 standard delivery times slot for you to choose.
Morning : 9am to 2pm
Afternoon : 1pm to 6pm
Evening : 5pm to 10pm

Sunday delivery will be 9am to 6pm.

Simply indicate your preferable times slot at cart page when order.

For occasion period e.g. Valentines Day and Mothers Day delivery times slot will be change to 2 times slot only.
Morning : 9am to 6pm
Evening : 5pm to 10pm

We offer FREE island wide delivery for Standard Delivery times slot.
For specific timing will have additional $25 surcharge. Specific timing minimum 1hour time frame (example: 2pm to 3pm). No specific timing or express delivery allow on occasion period.

We accept credit card / debit card payment, including bank transfer or PayNow. For bank transfer or PayNow payment please email us at wellliveflorist@gmail.com or WhatsApp 91055602 for more information.

We offer same day delivery however orders will have to be placed before 3.30pm and kindly allow at least 3 hours for the order to be prepare before delivery slot.

Cancellations need to be made as soon as possible. If they are made more than 48 hours before the requested delivery date, there is a 50% cancellation fee of the total purchase price.

If the cancellation is made less than 48 hours before the requested delivery date, the full purchase amount will will forfeited.

No. There is strict no cancellation or refund policy for all cakes after the order has been confirmed. In the event that a cancellation is needed, the order will still be chargeable at the full price.